3
hari setiadi -
9 months ago
The room was big enough and good for sleep. However there were several problems during I stayed there on 27 November 2021. First room 346 that hotel booked for me had a problem with the shower tap that very hard to be opened. Reported to FO then the maintenance guy came and tried to fix it with no success.
The recommendation was moving to the other room (#350). After the hotel checking the room's condition, they asked me to move in to that room. Unfortunately, around 30 minutes after the AC installation started leaking and dripped to the floor. Again, I reported to the FO and FO sent the maintenance people to fix it. (I heard, the room next to.our room had the same problem, and the hotel moved him to the other room. This is based on the maintenance people info). Finally the problem was fixed.
My recommendation to the hotel: please check thoroughly the room condition before giving to the customer.......I believed that the hotel can improve their service...good luck