1 RACHEL FIDELIA S - 3 months ago
I had terrible experience there. I went there to swim but I forgot to bring my towel. I asked the staff if I can borrow/rent some towel. I know towel wasn't a complimentary item as the pool fee was only 25k, but I was willing to pay for it, i really wouldn't mind if they charged me some money.
To my surprise they wouldn't lend me a towel "we don't have any towel"
I said "How is it possible for a hotel to not have a towel?"
And proceeded to say "we only provide towels to our guest".
Wow, the hotel was pretty empty i was sure they have plenty of towel.
Bad service. Very stingy.
Bathrooms were in terrible condition. It said " Under construction" But trust me i went there 2 years ago and it's still "under construction" until today. I doubt they'll ever fix them.
Pool was okay. Not the cleanest but not dirty either.