Verwood Hotel

1 Lily Bulb party - 4 months ago

The first check in the staff didn’t seems friendly. When we entered the room we got a really dirty rugs. The AC didn’t work well. The room phone didn’t work too. Then the next day water in the bathroom didn’t work too. It came out 2 hours later with a dirty water. The breakfast really awfull and salty that we couldn’t eat it at all. Beware they also charged for your kids (above 5yo they said) too which in some hotel that I ever stayed they didn’t charged kids under 8yo or 12yo. The staff in the restaurant also didn’t friendly at all. The pool also closed for 2 days that made my kids really sad. This is my first time to experienced such a bad time at hotel

1 farah ainur - 3 months ago

WELL.. Nice bedroom but when I looked at the guide card it's full of random doodles written with pencil on it. Why they didn't even change it?????????????plus.. I ordered GRAB BIKE to drive me home but the security didn't allowed the driver to pick me up in front of lobby, SO I HAVE TO WALK OUTSIDE????????!!! I asked him what if i was ordering the grab car? Would you allow them to go inside? He said yes! Its a weird policy!!!! So basically only the one that drive a car can go inside. Change the policy. Its sucks.

5 Pyockt - 4 months ago

Come here to iftar.
The food's variety is sooooo much.
There are Main Course, drinks, beverages, Soto Daging, Steamboat, Roasted Chicken, and many more.
The place is so clean, and tidy. Staff always ready to take the dirty plates. Sooo good!!
The restroom so big, but unfortunately, the urinoir is little bit yellowing.

5 meilanny rahayu - 2 days ago

One of the best Hotel u0026 Serviced Residence in Surabaya. Thank You fot the hospitality

4 Xtian Hyd - a month ago

The room was clean and comfortable, good service and good food too.
Reasonable price for 4star hotel.

4 Sylfia Haryadi - a month ago

Spacious room with good service.
For breakfast has many choices of food and taste Good.

4 Audy Octavina - a month ago

I was having a company dinner here, the food was delicious but sadly the restaurant's AC broke when I visited so it was hot and not comfortable at all ????