Ciputra World Hotel Surabaya

5 Hadisusilo S.H. - a month ago

The modern and luxurious themed interior hotel, love the fine arts that decorated along the lobby, corridors and restaurant hall. The eye catching futuristic exterior make this hotel easily recognized in town. Supported with integrated shopping mall is a plus option for the guests.

5 Iris K - 3 months ago

Excellent hotel with wonderful staffs. I booked directly with the hotel and everything was amazing, the receptionist lady called Angella was very kind, attentive and courteous. Special thanks for her assistance.
I was staying at Grand Deluxe room, the room was clean, elegant and spotless. I had decided to become a member of Swiss Bell hotel. I got Personalised welcome cake and welcome notes on TV. My favourite hotel in Surabaya. Highly recommended.

3 Local Traveler - 3 months ago

Stayed here for 3 nights in grand deluxe king. I’ll be reviewing in detail, my review is based on expectation (from marketing) vs reality (what I actually get) :
Aesthetetic/design : everything is a lot smaller than the pictures, not very surprised though as it’s the case for everything nowadays. The design is nothing extraordinary too but it’s quite good. So 3/5.
Service : very good. 5/5. Fast responding, staffs are very friendly and proactive.
Facility : the pool is smaller than the pictures so yeah also 3/5, there’s nothing unique. Just so-so. The jacuzzi is also just okay.
Hotel breakfast : limited menu, I read someone’s review that the omelette is too salty so I requested not to add any salt and it turns out to be good. I ordered room breakfast on day 2 and it’s warm. The menu doesn’t change and boring however so it’s still 3/5.
Amenities : very bad sorry. There’s not even a soap dish, no hairband, the room sandals is very poor quality. So 2/5

5 Destia Dwi Jayanti - a month ago

Beautiful hotel with great and friendly staff,
The room was spacious and clean. The pool is at top floor and has great view to the city.
Salute for all staff at the restaurant who really friendly and anticipative to deliver great services to all guest.

5 Tanti Kusriandini - 2 months ago

Great services, clean u0026 sophisticated room. Really love the bathroom super modern u0026 catchy. All the people is kind u0026 helpful even when the midnight!!
Two thumbs up for the hospitality????????

4 Damar Raharjo - a month ago

Pleasant stay. Well appointed rooms and stunning rooftop infinity pool overlooking the city.
Staff were all friendly and courteous especially the breakfast staff named mbak Puji who was always attentive to our needs

4 TFD TC ROSARY - 3 days ago

Hotel with direct access to Surabaya Ciputra World MALL. Stay Sept 11st ~ 13rd 2022. From Fast Cek In, Room Service, Breakfast Menu u0026 Restaurant Staff Hospitality at The Restaurant, Roof Top Pool, and Cek Out Procedure... All OK. Especially to Miss ANI, Breakfast Restaurant Staff. THANK YOU. Safe u0026 Healthy Travelling.