2
Michelle Wang -
5 months ago
Bad experience staying here, the room itself was not that bad, spacious (but there are some stain in the toilet u0026 also the bed sheets) but mostly bearable, but the thing that bothered me the most is the staff! Especially one in the reception area, first of all not professional at all, I booked for Double Bed, then she proceed to tell me I got the twin bed, and when I ask for double bed, she said there is a price difference. But then, 5 mins later, she changed her words by saying, ooh sorry yeah you book the double bed. Then she proceed to say, what time do you want your breakfast to be ready? I'm confused because I dont order room with breakfast, and I asked, do I need to pay extra for this? And she said no, it's already included. But then the next morning I came to the breakfast area, they said that my name was not listed, then I proceed to ask the reception, and she said the one who checked me in is not on duty today, and they proceed to call her. And she LIED. They told me, she told me before that If I want the breakfast , I should get extra charged. But as you see, I was the one who asked her that! UNPROFESSIONAL, VERY DISSAPOINTING. Will never ever stay here again.