3 Fauziah (Cici) - a year ago
The service is good. The problems here are, there are mosquitoes- a lot of them enter the room everytime you open the door. The bed sheet colour was so odd, and they got stain and dirt on both the bed sheets and blankets the first time we came in. There's a hole in the bathroom ceiling. Instead of keeping the toiletries in the cabinet, better to keep it in the bathroom itself. The drainage doesn't really work properly, but not too bad. The toilet flush got mold on it. The mugs both in the room and in the bathrooms were not properly cleaned, the wardrobe looked like it hasn't been cleaned for months, it smells. No international tv channels, the wi-fi was not bad, but could be improved. Breakfast was not bad. There's one time the housekeeper didn't clean the room properly. People can come only for swimming, they have two pools, each for toddler and adult. The phone doesn't always work, we were trying to order food on the first night we arrive, no one picked up. Maintenance, that's the most important thing if you want to keep this hotel running.
