Brigitte's Houses - Homestay & Backpackers

5 Manuel de Benavides - a month ago

Super friendly staff and a great stay for a reasonable price

3 Xinlu Liu - 5 years ago

The location is near Chinatown and a nice message place. The room is decent enough and breakfast is included. The dorm room is mixed gender, no curtains. Shared bathroom with cold water shower. However, I agree with Javier's comment that they might care more for the money than serving the customers. After I paid for my room in full and checked in, a few hours later another staff shift told me that I needed to pay 15% extra for the public holiday price. Really annoyed me since everything is paid for and it was because their staff charged me the 'normal' rates but not 'holiday hyped rates''. It was not even a lot of money, just 2 dollars, looked like something a generous host would easily absorb provided the mistake was on their part. So I refused to pay more but this kinda ruined the whole experience staying here. Love the roof top balcony though.

2 Yulia Darmorez - 4 years ago

The location is great , + for air conditioning, helpful and friendly staff, bathroom was ok. But the room on the picture was different, bigger and with window and chair, and we got the room in different building, which was ok, but they could meantion it in discribtion. Annyoing was that people were smoking everywhere, even if there was sing "no smoking". Also the towel we got was clean but covered with holes. Overall, the prices there were focused on tourists (to earn as much as possible) and breakfast was overpriced, as well as day trips. I guess it's common downsides of the service in West Sumatra.

2 Javier López Fernández - 5 years ago

Bad service. They just think about money instead of taking care about the customer. They changed my place of booking to a noisy hotel room (I booked a garden room) and lost a few of my clothes in their expensive laundry. Finding cockroaches was a plus. That said, the owner is cool.

3 Justin Ober - 5 years ago

Large beds, not very warm showers, but a well-known hostel. Brigitte's House's website was not very functional for booking a room, but you can get in touch with them over text message. Even then however, our room wasn't confirmed or ready by the time we arrived. However, there were not many tourists visiting, so there was plenty of space.The person working at the desk also ran a transport service to the airport for 150,000 IDR but he drove quickly and I felt unsafe.

1 herman peeters - 3 years ago

Terrible (not) sleeping experience in noisy smelly second building of Brigittes Houses.
Medieval waterpump makes terrible noise and everywbere you smell cockroach desinfectant.
Actually you are in a garage for motorcycles.
Other main building looked better.

5 wijker wijker - 2 years ago

Easy place hostel, clise to Harbour to mebtawai island frerry.. And lots of help from the staff, also they have nice up rhe hill bungalows 10 min from rhe hostel.