Radisson Medan

5 Zakky Muhammad Noor - a week ago

I've been here so many times for business trips. I will definitely go here again if I visit Medan in the future. The price is super worth it for the facilities, rooms, and especially foods. It is located in the middle of the city, so it will be easy for you to order food online from any place nearby.

5 Ana Zahra - 4 weeks ago

Stay for 17D16N.
Room no 739
1-17 August 2022
CONS: THE HOTEL IS FULLY BOOKED EVERYDAY!!!!!
PROS:
- Consistent Water Temp. (doesn't fluctuate) - BRAND NEW HOTEL
They can provide hot showers to their 215 rooms, even if showers go on at the same time. They have boilers the size of a tractor-trailer and a couple of heat exchangers. They take in city water and push it through a system. Water goes through one end and gets filtered into steam. At around 9 a.m. is the hotel’s peak period for showering, and pumps more than 65.000 liters of water to all rooms when they are fully booked. The hotel was designed with more than 80,000 liters of hot water storage.
- Fluffy towels, plush white bath robes and heavenly-smelling shower gels in tiny little bottles – there's something about padding around in their fancy bathroom that feels gloriously decadent.
- They have a Perfect Room Temperature (15°C) and the temperature is stabalized. If you are prone to respiratory problems or allergies, you should NEVER set your thermostat below 16 degrees C!
-Their lift is the best in town and is working properly, and it should, because it's BRAND-NEW (3.0 m/sec; 12 persons), and they have 4 LIFTS!
They have Lift Access Control System that helps to keep lifts secure and keep control over the unnecessary use of the lift.
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Whether you are looking at a stunning city skyline or the spectacular 270 degree panoramic views of Medan and beyond the metropolis, up to the ???????????????? ???????????????????????????? of Barisan Mountains, a picturesque view elevates the experience of an already great meal. Whichever you choose, it will be the perfect accompaniment to mornings in paradise! Enjoy the best of local breakfast delicacies while your senses feast on a spectacular sight. Discover The Seven 'R' to start your day on a high note!
-THE DEEP JOY Swimming Pool ????????????????????????????????????
Elevate your staycation experience ????u200d♀️
Trapezoidal Prism Pool
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Swimmers who swim laps seriously should look for a Minimum Depth of 1.50 meters. If you do flip turns (SOMERSAULT) at the end of each lap like the Olympic swimmers, you need a pool that's at least 1.45 meters deep.

Service: 11/10 (BEYOND PERFECT)
Staff: 11/10 (Yes I can service ethos)
Room: 11/10 (BRAND NEW)
Security: 11/10 (Taekwondo Satpam)
Fu0026B: 11/10 (must try their steak, best in town!)
Facilities: 11/10 (The Best Swimming Pool in Medan)
Location: 11/10 (MEDAN POINT ZERO)
Housekeeping: 11/10 (By partnering with SGS, the world’s leading inspection, verification, testing and certification company, Radisson Hotels is ensuring that its hotels around the world are complying with the strictest sanitary guidelines. The safety of its guests has always been a priority for Radisson Hotels. To mitigate risks from COVID-19, its existing stringent cleaning and disinfection protocols have been tightened and enhanced)
THE BEST HOTEL IN THE HEART OF MEDAN
Ranked #1 of 420 hotels in Medan
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- “Yes I can service ethos and 100% satisfaction guarantee” the driving force behind Radisson Hotel Medan.
#cityskyline - the one and only hotel in medan
#NaturalDayLightMeeting - the one and only hotel in medan

5 yulyanti Situmeang - 2 days ago

It was great to have stay at Radisson Medan, the staff very friendly at front office who handle me when check out Nurul and Yulia. The room was clean and tidy. Will come again. 5 star for Radisson Medan.

4 roland brown - 3 days ago

Happy today the breakfast room was smoke free. plus the breakfast had a full range or western and local food.
Thanks to the management and friendly staff

4 Raidzwan Daeng - a month ago

Stay for 4D3N.
Room no 313
5-8 August 2022

Booking for superior room at high floor.informed by FD during c/in the room i book currently under renovation,So they give an upgrade to Deluxe room locate at 3rd floor.

First 2 days,Breakfast serve at level 1 ballroom due restaurant at level 7 is under renovation.

Cons:
-The Hot n Cold water tab at shower and sink is problem.sometime its very hot suddenly temperature drop and its very worst when u open the cold water then during shower its suddenly change to hot water.(maintenance need to look on this)
-The Air conditioner not very cold and temperature change suddenly.its Centralised AC sytem,the control panel located at entrance.
-The limit of the temperature is 25° but i dont think its 25° either.during at night,the temperature change and our sleep is disturb coz sweating at night.
-Medan located in SEA country,so the temperature is hot and the AC is important thing to provide n maintaining.
-The lift is not functioning properly,choose this hotel due to the security and card tap acces to floor but sometimes the lift no need to insert the access card to prees your floor button.Please rectify this item coz security is very important to minimise outside people go to guest floor room freely.
-The buffet spread (at ballroom level 1) need to upgrade the service,food wasnt top up faster.need to inform the staff for top up the finish food.Fruits and butter also need around 15mnt to top up even after informed the staff.(Fu0026B in charge person need to take extra attention on this)
-Toilet at swimming pool its outdated n kind of scary,please change your bulb.its very dark.
-Room 313 TV remote problem,cant press shutdown button.We need remove the plug from socket every night before sleep and put it back in morning.

Pros:
-Staff, this one is very superb.Staff is polite and welcoming.They really helping and make feel like home.
-Thank you to FD staff who serve me at c/in on 5/8/22.(forgot the name).She give me the room early after room ready.reach at 1130am and only wait around 20mnt before get the room.
-The Housekeeping team,this team very good and helpfull.They always makeup room everyday when we go outside to town.All amenities is top up as per c/in condition.Thank You.we love everytime our room look clean n tidy after come back.
-The FD staff during our C/out miss julianna u0026 Miss Lydia.This 2 lady very good and care.They give us the late c/out at 2pm dueb our flight at 5pm.Thank you miss julliana n miss lydia,really appreciate it...miss julianna come to us and ask about our stay and anything that we need to say or any feedback that can help to improve.She very good,polite and professional person.thump up
-Mr julius,the guy at the concierge is very good and helpfull guys.he always greet everytime we come back.Helpfull and offer help to carry bag and everytime see people who in need,he will offer the help.
-The security,Even the lift is not function properly(like i mention above in cons) but what make me feels safe is this few guys at the front.Know they always there at entrance and checking on every outsider who come in,make me feel safe.They know who is guest who is outsider.
I forgot this guys name,but everyone at security is very good and professional.This kind of security is should have in every hotel,especially 4star n above rating hotel.Good job guys!!!!

Service: 9/10
Staff : 9.5/10
Facilities : 7/10
Security : 10/10
Fu0026B : 8/10
Room : 7/10
Housekeeping : 9/10
Location : 8/10

5 Kattleya Ayu Anandita - a week ago

Thanks to Anisa u0026 Nurul yang sudah bantu check in saya, i very much enjoy my stay at Radisson and this is my 2nd stay here. Where do i start? Hotel lobby is bright, clean, smells fresh. Room is spacious, bed is comfy, pillows are plush, i like that shower and toilet has partitions and not see-through. Breakfast is well spread, with so many variations to choose. Downside is, the iced black coffee i request is too sweet. Other than that, every staff is polite and lovely. I had a really great stay.

5 Kirno Gojek - 3 months ago

Hotelnya mewah, nyaman, berkelas, top ????
Interior and exterior ia very elegant. They have such a beautiful pool and jacuzzi as well. I rate then six stats!
RANKED #1 OF 415 HOTELS IN MEDAN