2 Kevin Fogg - 3 years ago
I knew when I booked that this hotel was not top quality, but I did not expect it to be this bad! Even when I hung a tag on my door to please clean the room, I would come back after eight hours out of the hotel, from morning to night, and the room still would not be cleaned! Even when I personally asked the staff into cleaning the room, they would not empty the trash can unless I specifically requested it. Really disappointing level of service.
Additionally, I was quite underwhelmed at the amenities. My room had no hot water. The wifi barely reached the room. The room was also loud--not only because it faced Jl. Pendidikan and the window panes had gaps between them, but also because the other guests and staff of the hotel made noisy hullabahoos next door as late as 1am (on a weeknight).
Even at check out, I had to specifically request and then wait 30 minutes to get a receipt for my stay. I cannot recommend this hotel to anyone else for any purpose. The best I can say is that the bed was fine, the AC worked, and the room was decently clean to begin with.