1 Mike Partain - 3 months ago
Could be the best hotel, but the receptionist Sisilia informed me that we cannot have any extra bedding, no extra pillows, and no extra towels even if we paid for it. Worst part of all was the wall in the bathroom has a sign to inform them if we need to exchange out old towels for new, we'll, I argued with everyone at the desk to give me clean towels in the morning, and Mr. ransangani told me that the manager of this hotel doesn't replace dirty towels, and I told him that of the 1000s of hotels I've stayed, I've never heard of such a thing, he informed me that this hotel has their own rules, and I cannot have a clean towel for my wife and babies.