HARPER Perintis Makassar

5 Pay It Forward - 2 months ago

Now this place is nice. Bed is nice, shower is nice… nice. Disappointed that if I want to go to the airport early in the morning that’s 125,000 Rp. Yet they say proudly the airport is only 10 minutes away. If I want to go after 8.00am it’s free. Hang on let me call the pilot and see if he can wait so I can get a free ride.

5 Muh. Chaerul Anam - a month ago

If you went to Makassar, you must be stay at Harper Perintis Makassar, very good room, excellent services by staff especially by ms. Nanda for helping us a lot, near from airport, Mall, and fast food like Mcdu0026kfc. Very highly recommended ????

5 Andi Aco - a month ago

The best accommodation in Makassar. Strategically located hotel with great facilities - clean and tidy -, great service. Specially mrs. Nanda, very friendly and very helpful.

5 Isma Yani - 2 weeks ago

this hotel was very good looking with nice rooms, I was very impressed with the service provided by the staff from arriving at the hotel lobby. good job

1 mohammad arief - 5 months ago

I had a bad experience staying here.

I stayed here for 4 days (17/5 - 21/5 2022) but there are just too many disappointments for me to ignore:

1. I had 2 times unpleasant breakfasts (on 18 u0026 20). The hotel served Pepes Ikan on 18 and Chicken porridge on 20 but the taste were just too salty (even for me who has a high tolerance for saltiness).

Also the side dish options are always unmatch with the rice. (They served nasi kebuli the side dish were opor ayam and ikan pepes)

2. The bathroom inside my room was very dirty (they didn't clean up the ice glass and the wastafel was very slippery). The room service cleaned up after I complained on my second day staying.

The wardrobe was also dusty and there was a food leftover inside of the wardrobe.

The glass to balcony was also very dirty.

3. The covid protocol is unbelievably bad (only sometimes the security remind the guest to wear mask, clean up the hand and check the temperature).

They don't fill the hand sanitizer regularly at the elevator (the hand sanitizer is left insufficient).

Even at the restaurant, the cleaning staff didn't disinfect the table after the customer use it.

4. The staff at the restaurant didn't immediately clean up the tables and the leftovers after the customer finished their meals.

Even on the evening when a customer took a meal to their room, the leftover was end up uncleaned until the whole night (I wonder if the staff paid attention to the hallway CCTV

5. They charge 150k for an airport service which doesn't make any sense because the online car ride hailing and the taxi only cost up to 60-70k to the airport. (I had stayed at Aston Jambi and they took free service for it).

6. There was a customer asking for the manager in charge in the day I checked out (21/5) but the front office won't take him to the manager with so many reasons.

7. The administration took long, we have to pay 200k upfront guarantee when we checked in.

I paid using my debit card, they didn't give the receipt, it turns out we need the receipt to claim the money back so I have to fill in a paper form to claim the money (why does an Aston-class hotel still use a paper for administration?)

All in all, this is the last time I'd be staying at this hotel. I wonder where do they get their stars from ????

For you who want to stay at Makassar I would recommend staying at Novotel or Grand Mercure. Their room might be slightly pricy but their staff are professional.

5 Afifah Salsabila - 2 weeks ago

Hotel was nice, comfy and clean, the staff are really helpful and friendly! Thank you Ibu Rumu

5 the sleepwalker - 2 months ago

Nice hotel for 1 night transit in Makassar, not so far from airport, room is clean, breakfast good, staff are friendly.