Le Premiere Hotel

1 Willy Sumargo - 3 years ago

This is my first 1star rating, the exterior looks nice but inside the hotel is really horrible.
Dirty and smelly carpet on floor, looks lke the bed isn't hygiene and too. I got skin disease for staying here for few days.

3 Peter Szigetkozi - 4 years ago

Public areas, lobby, restaurant are clean but the rooms...I spent in total almost 8 months in there because it was near to my work site. The cleanliness is a total failure, it doesn't exist in the rooms, I also posted several photos from the staircase where steroid roaches died and left laying around for several days untouched. The manager lady promised to give me a discount upon check out, which always was postponed to the final checkout but the day before yesterday when I asked about it she offered me one day free stay abd she and her two colleagues laughed me out ironically. Absolute disrespect of the guest. I paid daily rate for 8 months, leaving there money equivalent to about USD 8000, never got even basic service. No wifi, Indonesian TV channels available and Fox Movies when no rain. After rain it didn't work for a few days. Nat Geo, which I considered as the only relatively informative and inyeresting channel, was available during the first few days, after that it was changed to CNN Indonesia, which was little of excitement. And, during the last 3 days it was given back to me again. It means that they could have provided that channel during my whole stay if they wanted but deliberately cut it off from me, despite several requests from me. Then I just gave up requesting it again. On the last day, 25 March 2018 when I asked how much my bill would be I was told 11 250 000 Rp, because they did not find my transfer done 13. March 2018 and had the screenshot of transfer confirmation from BCA. I consider it as a trial to claim double payment from me, for it is a bit strange that the amount was nor seen by anyone nearly two weeks after the transfer. All in, this hotel was my absolute worst experience in all over Indonesia, where you usually hospitality is taken more seriously trying to provide good service even if not always perfect. I think the management is the bad one. Somehow bad character, not fitting to the industry

4 muhamad naufan nurfarisa - 4 years ago

Nice service, nice room but sometimes there is small cockroach, wifi doesnt work, be careful with your stuff, room service will clean your room without permission if you stay more than one night

5 Mario Martin - 5 years ago

A very cozy place. But the service could be better

5 Ronald Johan PAUL - 3 years ago

Really good hotel, nice interior.

3 Ctil Aum - 3 years ago

Very good

3 Mohamad prayogo - 4 years ago

Best price in town