2
I. Zaki -
2 months ago
Unfortunately the property did not live up to the expectations and the photos shown are definitely not the reality. We stayed there for 2 weeks as a family of 5.
First of, the WiFi was not good at all. It kept disconnecting constantly and when it did connect it was quite slow. Even after many complaints the issue was not resolved.
The place was spacious, and suitable for a family of 4-6 people, but the furniture was very old, eaten away by termites and mostly worn and shabby. Bed sheets and pillows had a bad moldy smell when we arrived and we asked to change them immediately.
The kitchen was also spacious with many cupboards (again, worn and need adjustments), but with no cooking utensils at all. They only supplied cups, glasses and eating utensils.
Many areas within the property were moldy and unclean, especially inside the villa entrance and around the bathroom showers outside.
We also had to pay for the electricity we utilized which was strange and not reflective of the hospitality of a ‘4-star villa’ as they claim.
The staff on site were friendly and tried to help as much as possible.. which is one of the only plus points We can give here.
All in all, it was a disappointment as we honestly expected the villa to be well equipped, clean, and comfortable. It was anything but. Not recommended.