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Mohneesh Bhardwaj -
3 months ago
I had UT infection and was having severe unbearable pain in my stomach u0026 back. I went to emergency while moaning in the pain for quick remedy, Dr. Pinky was there. He kept seeing me from distance from the counter and didn't come close until her assistant asked my passport, took my address, asked me to write my mobile number and the registration form. If someone is coming at emergency with unbearable pain, I think you should give him remedy first rather than asking him details and make him to write the form. Dr. Pinky didn't even come close until his assistant came again and confirmed if I can pay the doctor fee of 500,000 IDR. All when I was having severe unbearable pain.
So it means someone would die in front of their eyes and they won't even come close if he is unable to confirm if he can pay or not. I can understand it's not a charity hospital for free but as a human being the doctor at least could come to me and talk what's the issue.
I agreed to pay and only then Dr. Pinky came to me and checked what's happening. 3 tests and with all fee costed me 2M IDR. Also, asked me to go to hotel after an hour as I couldn't stay longer in emergency bed. Later the staff took me from the stairs to pay the bills, I mean I was there with unbearable pain and the staff is taking me from stairs to 3rd floor to pay bills. WTH !! I asked is there no elevator and then she was like ahhh yess, there is.
Please improve the quality! Even there weren't many patients and with so much expensive fee, you should better have better quality of the hospital.