Rumah Sakit Mata Bali Mandara

1 Evgeny - a year ago

My wife came to the clinik today with 2 reasons: to check her eyes vision and to get glasses prescription.
First they made a machine test for the actual vision and then the manual test for glasses. Then she was asked to the doctor Ketut Semara Budiyasa room. He asked her what she wants. She answered she wants to know her actual eyes numbers, not the glasses numbers because they are different. He said you don't need to know these numbers. She said I do because I want to make a laser surgery back to my country and they said I need to follow my actual vision numbers for 6 months and if they are not changing I can make a surgery.
His next question was: Are you a doctor, have you studied medicine? Strange questions. She said no. Then he said "I know better, I am a doctor, you don't need that info". As she had a first paper from the machine actual vision test she asked him at least to explain these numbers and passed him the paper. Then his exact words were: "Go and google yourself" and he threw the paper on the table in front of her. No, he did not put, he threw.
After that behaviour she said she didn't want to continue this conversation, left his room and asked the nurse to explain her the numbers, and the nurse kindly did.
This behaviour of the doctor was absolutely inapropriate.
All the other people were very nice. I highly recommend to avoid doctor Ketut Semara Budiyasa if you go there.

5 Nina Dattani - 4 months ago

My husband had 4 operations last year at this hospital. My husband was very happy with the consultants and surgeons. Thank you ????????

1 Pura Vida - 8 months ago

If i could give -5 stars i would. I came because i had a sudden change of one eye vision, starting to be blurry darker and smaller, a bit of pain (i repeatedly said this) i was prescribed a +0.75 lenses, i said this was sudden and makes non sense that i need lenses one day to another.... Well came back to my country as i was worried TURNS OUT I HAVE CENTRAL SEROUS RETINOPATHY!!! the specialist have no clue here!!!! Absolute NO CLUE! They also told me i have dry eye and that's why I see blurry!!! WHAT A JOKE

5 Hans-Werner Albrecht - a year ago

On September 16, 2021 I had my cataract eye operation in the Mandara Clinic. The previous diagnostic conversation with Dr. EKA was reassuring, case-related and informative. Dr. Eka took the time to answer every question.
The surgical procedure, from preparation to follow-up care, was professionally coordinated. Also according to western standards!
Dr. EKA and his team are extremely well coordinated and do not allow any uncertainties or hygiene concerns to arise!
The result of the first operation was so impressively POSITIVE that I immediately had the second operation date set.
I can recommend anyone with eye problems the Mandara Klinik and Dr. EKA.
I can't expect better results anywhere else.
THANK YOU VERY VERY MUCH,
DR. EKA AND THE ENTIRE TEAM IN THE MANDARA CLINIC.
Hans-Werner Albrecht

1 Nova Merta - 2 years ago

I see some foreigners came to this place also. Well, here's my review.
First time to this place, i would like to check my grandma's eyes. Registration cost Rp 100.000 on the first place and the staff told me to buy medicines first before check to any doctor. The medicines cost at least Rp 450.000. Is that the procedure? The staff say yes. I haven't meet any doctor but why would I buy those medicines? This is pure 100% business, so if you can just avoid this hospital!
Very very very not recommended!

5 arisona trinanda - a year ago

Thank you Bali Mandara was make my eyes better again, now I'm without eyeglasses anymore, very very great crew, doctor and nurse,,,, I Love it. best of the best service from all Hospital in Bali , i want to give 6 STAR for their service

5 Branded Kids Cloth - 4 years ago

Clean hospital with advanced technology. Been there for lasik procedure.