Bank Permata - Kuta Indah

1 G. (shiva ratri) - 4 months ago

Slowest customer service ever !
1h45 min per customer to open an accounts, this is ridiculous, i came to get a new credit card and basically lost all my day waiting as the sole costumer service officer dealt with customers at an incredibly low pace ... it is unacceptable to loose a full day of work only for basic banking service . I don't recommend Permata bank to anyone anymore . And i will put my money in another bank.
Edit : arrived at 10 am out at 5 pm

4 Faizz Ahmad - 11 months ago

This bank in a good area, ATM available in this bank. Good parking lot, and fit for 15 motorbikes and 3 cars

1 Vina “Veebun” Vee - a year ago

Looking to meet the manager. Because wanna help one of my friend who have account in here. But .... Im waiting for the manager for almost half an hour . ( And didn't meet him yet ...... Till now ). If he is busy.. at least send out one of his supervisor !! U didnt work alone . They supposed to work as a team.
This is the slowest service from the bank i ever had . ???????????????????????????????????????????????????????? Bad customer service from the manager.
No wonder why many of my friends not joining permata bank anymore.

1 Jordan Kendel - 3 years ago

Only 1 teller per day. When this person goes to lunch, everyone has to wait. Be prepared to sit and wait over an hour to do a simple deposit. If you have to make international transfer better to schedule most of the day off. TERRIBLE PLACE TO BUSINESS BANK IF YOU EXPECT WESTERN EFFICIENCY.

1 Kyz Breaker - 6 months ago

(Translated by Google) A month ago, I opened a map here, which took me 9 hours, from 7:30 am to 5:00 pm.
Today I came to close the card and have already spent an hour in line for my next number. Censorship words cannot describe it.
Moreover, I already realized that the problem is not in the bank, but in the branch. On the contrary, Permata a Canggu's office surprised me with its efficiency. I waited there for 5 minutes and 4 people passed in 5 minutes.
Here it takes an hour for one. I don't recommend anyone to go here.

Especially knowing the fact that you have to be here as many as 2 times to open the map and close it. Lose 2 days of life.

(Original)
Месяц назад я открыл тут карту, что заняло у меня 9 часов, с 7 30 утра до 5 вечера.
Сегодня я пришел закрыть карту и уже провел в очереди час, за мой номер следущий. Цензурными словами это не описать.
При чем я уже понял, что проблема не в банке, а именно в отделении. Офис Пермата а Чангу меня наоборот удивил эффективностью. Я ждал там 5 минут и за 5 минут прошло 4 человека.
Тут это занимает час на одного. Не советую никому идти именно сюда.

Особенно зная факт, что вам придется быть тут целых 2 раза для открытия карты и закрытия ее. Потеряете 2 дня жизни.

1 M Rasyid Ridho - 2 months ago

(Translated by Google) Came here at 9 to 1 haven't been called because there was a priority customer. The service is quite slow and I suggest making special customer service
for priority, because customers who have been waiting for a long time get service. If only I could give a star below 1, I would give it -5. Very disappointing, and highly do not recommend gem bank to anyone. I ask that the service can be improved better if you want to get more customers.

(Original)
Datang ke sini jam 9 sampai jam 1 blm dipanggil dikarenakan ada costumer prioritas. Pelayanan cukup lambat dan sy sarankan agar membuat customer service khusus
untuk prioritas, karena customer yang sudah menunggu jd lama mendapatkan pelayanan. Jika saja dapat memberikan bintang dibawah 1, maka akan sy berikan -5. Sangat mengecewakan, dan sangat tidak merekomendasikan bank permata pada siapapun. Sy mohon agar pelayanan dpt ditingkatkan lebih baik lg jika ingin mendapatkan banyak costumer.

1 Jiandy Yee - 4 months ago

(Translated by Google) Customer Service works very slowly, the service is long and there is only one customer service that serves. There were so many customers queuing up, that some who had been waiting for hours couldn't bear to wait any longer and left before they could be served. I arrived at one in the afternoon, queued and at five in the afternoon I was served.

(Original)
Customer Service kerjanya lambat sekali, pelayanan lama dan hanya ada satu customer service yang melayani. Nasabah yang antri banyak sekali, sampai ada yang sudah menunggu berjam-jam tidak tahan menunggu lebih lama lagi dan pergi sebelum sempat dilayani. Saya tiba jam satu siang, antri dan jam lima sore baru dilayani.