Sari Pacific Jakarta

5 Vaniland Music - 2 months ago

stayed in grand deluxe for 2 nights.

Pro:
good interior design, good food.. good hospitality, good price ❤️ keep up the good work! if u need a hotel for stay u0026 the food… it would be best value, rather than stay in other 5 stars hotel. overall i had pleasant stay.

cons:
the hotel is still under interior renovation so they moved the spa room, but i still heard the construction noise. it would be nice if they mitigate with sound insulation. the minus is the public toilet u0026 locker in the gym is quite dirty

4 Yulhendri Mubarak - 4 months ago

About a week prior, stayed here and had a pleasant time. So I book for two night stay for business trip. Check in at night. Morning after went to work at 9 am, expecting my room to be nice and tidy after a hard day work, it was about 4 o'clock in the afternoon, room never cleaned when I was away. Was to tired to wait for it to be cleaned, and I just call for towel change. For a 4 stars hotel expect it to be better than this, hope they can fix this forward. Other than that everything was great.

5 Steve MacDonald - 4 months ago

The fabulous staff went out of their way to make my stay as comfortable and carefree as possible. Nothing was too much trouble for them and it was comforting to know I was in such capable hands. I’m disabled and I struggle with even the most basic of tasks. But the guys were great especially a young lady named Tire who watched over me like a sister/mother/friend.

5 dr. Oryza Sativa - 2 months ago

It’s been a while since the last time I stay at Sari Pacific Hotel. I expected excellent service from the minute I got into the hotel, but turned out the hotel was in renovation, and lack of staff so the services are a bit delayed, plus there was an event at the hotel so I understand that its hard to fulfill every guests needs. I asked for extra toiletries that never came, but at night when I asked for dining set they came after 30 minutes which is still tolerable. Overall the experience was still good, but I expect more for my next stay.

4 Juliarty Masson - 3 months ago

I visited a friend staying in this hotel. Very top notch some years ago. Although the rooms are spacious but decor, carpet, furniture needs to be updated. I like this hotel bcs it brought back happy memories of the past. Service is very good. Towels etc. needs to be refurbished.

1 Yosafat Dwi Kurniawan - 4 months ago

The worst part about staying in your hotel is the fact that we have to park in the next building where the elevator was broken (had to climb a lot of stairs) and the connecting door was closed at 7PM. We had to walk through pouring rain to get from the parking spot to the hotel. Knowing your very limited parking area, you should have provided valet parking to accommodate your guests.
The room was also dated and the carpet has mildew on it.
We were also told to wait for half an hour for one of the two rooms to be ready, which is ridiculous because we checked in at 6PM! And the night before we checked out, there were letters distributed saying late checkout is not possible, despite the fact that you made us wait during check in. What type of hospitality is this?

4 Director of Business Development - 3 months ago

Staff are friendly.
Fast response
Lobby looks nice even though some construction work still ongoing.
My room not cleaned properly.
Takes more than 5 minutes to get a hot water in the bathroom.
During breakfast, may be because lack of staff, a bit chaos.
Overall is good, need more attention from the Management while hotel is full.