Grand Mercure Jakarta Kemayoran

5 Virna AR - 2 months ago

Great location for Jakarta Fair staycation. Fast check in which is surprising and very pleased, well maintained (since 2015 but look new), the Wifi is fast and stable. Clean room and bathroom, spacious, and the services very professional. Breakfast menu was delicious and variety. Very recommend!

5 Resisca - 4 months ago

I have an amazing staycation here. The front office was awesome. Breakfast has so many variety and delicious. The cleanliness of the room thumbs up ! I love the plume lounge btw. The hotel location is strategic. Will be back for sure.

5 Malih Kinap - 2 months ago

Stayed here for a night with my family. All is perfect! Room clean enough, neat and comfortable. Breakfast had many choices also good taste. Wife connection was stable for streaming. All staff was friendly and help me a lot. Thanks to GMJK!

5 Jater Rosiana Pratiwi - 2 months ago

Excellent service…every single thing was satisfied. The hotel have a strategic location. The food have a good taste. The room was comfortable and clean. The wifi connection fast and stable. All staff friendly and very helpful.

2 Tanto Tan - 3 months ago

Not a good hotel for business trip.
1. Dedicated parking location for hotel customer is very far. When there is a dedicated parking just opposite the entrance, security kept saying is for events, when there were no events.
2. Food deliveries are not allowed to drop off food at lobby or to the security member. So every time you need to walk to the gate to collect delivery.

1 Dheeraj Jain - 4 weeks ago

It was my worst experience ever to have booked my stay at your property in kemayoran Jakarta. The staff is either under trained or inefficient. Let it be extension of the stay to ordering food on room service, in 22 yrs of my travel Internationally I have never come across people who are so poorly trained to take care of international travellers. Room service takes 1 hr min and 3-4 calls. After having got a confirmation on room extension of another 2 nights they tell
Me they don’t have a booking and they prefer I book online through a agent. After having put a deposit of 1.5mil idr every time they come with room service they insist on me paying for the food. I am most disappointed with the unapologetic and causal behaviour of your staff.

2 gerrit schipper - 4 weeks ago

Airco in room is noisy, buffet as well in the morning as evening was poor for the price u have to pay...for example no chicken or beef that goes with the rice. Anyway i prefer other hotel for that price. Staff is very friendly amd room is bigg enough.