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Gibriela Matini -
4 years ago
(Translated by Google) I've been here before and was satisfied. But today really disappointed first with the service of her receptionist who is not a professional at all how to answer and handle customers.
Secondly, I came at 1 for an eye check and I list number 2 then the sister said the doctor came at 4, I will wait around the Clinic and come back again at 4 but the doctor has not come yet, OK I can wait for you again, but the queue was changed to number 3 on the grounds there were queues queued from 3 o'clock, oh ...?! I list arrived, except I made a reservation via telephone, and I also waited from 1 o'clock, there is no way to do hours at the clinic. And her answer my questions with impatience and annoyance, even though I asked nicely ..
(Original)
Sebelumnya pernah dtg kesini dan puas. Tapi hari ini betul2 kecewa pertama dengan pelayanan mbak2 receptionist nya yg sama sekali gak profesional cara menjawab dan menangani customer.
Kedua, saya datang jam 1 utk periksa mata dan saya daftar no 2 kemudian si mbak nya bilang dokter nya dateng jam 4, yasudah saya tunggu di sekitaran Clinic nya dan kembali lagi jam 4 tapi dokternya belum datang, ya okelah saya bisa tunggu sbntar lg, tp parah nya antrian saya diganti jadi no.3 dgn alasan ada ibu2 antri dari jam 3, loooh...?! saya daftarnya dateng loh, kecuali saya reservasi lewat telfon, dan saya juga nunggu dari jam 1, gak mungkin dong ber jam jam di clinic. Dan mbak nya jawab pertanyaan2 saya dgn TIDAK SABAR dan Kesal, padahal saya menanyakan dgn baik2..