CGV Cinemas Bekasi Cyber Park

4 Yanti Soewondo - 5 months ago

The staff were quite friendly and the cinema is clean, the seat is pretty comfortable. However the queue for ticketing and picking up the pop corn can be better. Overall pretty nice.

2 Meilinda Sari - 3 months ago

I got a very unmannered and unpleasant service from the popcorn and snacks staff. I don’t know whether it was their marketing and selling strategy or what else, but I think that they need to offer the option. Especially when they want to upgrade our order.

It seems like they do it intentionally without asking my permission to upgrade my order, resulting that I need to pay more and find a hardship to hold bigger snacks than it should be.

Dear staff, I know you had target for your revenue, but do not forget your customers’ preferences. You could not do upgrades of what your customers’ choice without asking permission and asked them to pay more.

When I have paid, she told “Oh itu harga minimum aja sih kak” What? You don’t even ask your customers’ option. Anyway it’s not the first time.

If it’s your marketing strategy, please improve! You cannot even violate your customers’ choice and preference for your own opportunities ok? It’s also about manners and ethics.

4 Aida Amalia Kurniadi - 6 months ago

the place is a little hard to be found. But overall it has a unique vibes because it's like a hidden cinema.

5 Muhammad Lutfi - 2 months ago

great,there is a smoking room, basketball court, lots of photo spots too

5 Amelie - 4 months ago

This cinema is always be my favorite place to watch anime movie. Not only it's affordable, but the service is nice as well.

4 Ema Maulidia - 3 years ago

The place is very unique, instagramable, artistic, cozy, you can playing basketball while waiting the movie and also have a smoking area. It was amazing place actually.

4 Richard Miller - 3 years ago

Great cgv...love the half of Volkswagen and a wall of monitors.. in ceber park mall.