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Nathalie Gil -
3 years ago
RUDE STAFF, FELT UNSAFE! I was recommended to this place on Facebook and had planned to stay there whilst looking for a company to take me to Mt Ijen between yesterday and today. When I arrived yesterday, I was offered the room with air con. The woman, Sandy, I believe, didn’t ask me for any details so i planned to pay them at check out, after I’m back from the mountain and had a shower. I was informed by her too that if I’d go on Mt Ijen with them, I’d have to pay 300k for the trip, which I knew from recommendations was expensive. I told them I’d inform if I’d go on a trip with the homestay guides. I decided, with my room mates to go with a company which charged cheaper (250k) so we didn’t inform them and got to sleep early for an early start at 12am. Then at around 12am, whilst we were half asleep waiting for our van, a man comes storming into our room, shouting at me and the other two girls saying for us to remove all our stuff from the room RIGHT NOW. He had used many swear words and didn’t give us any way to talk back to us. He said we should leave in 10 min as he is the owner of the place and does whatever the f*** he pleases (not sure if he was the owner though). We had to take all our bags to the van that took us to the Mt Ijen, which is really unsafe and inconvenient, and we couldn’t return for a shower. The whole experience was awful and super traumatic - as three women travellers, we felt very unsafe!!! After this terrible experience( I wouldn’t recommend the place to anyone! Of course I have not paid for my night, both because how I was treated and also because I/ my bags didn’t really stay the night!