2
audi rachmawan -
5 months ago
(-) The towel in very bad condition, unacceptable at all. See many customer complaints, why the owner/management did not do anything? Please pay attention if you do not want the hotel's rating down due to small thing like towel.
(-) The pillow, need to replace.
(-) The bed sheet, many spotted. Need to replace.
(-) The bath room, dirty. Please learn the cleaness standard for public hotel.
(-) No hanger in the room.
(-) Better to paint the room, the unfinish wall expose applied in this hotel looks bad.
(-) No working desk, no table lamp. Better to provide standard desk with lamp.
The price paid should cover the standard services u0026 facilities for public 2 star hotel. If the owner/management think to improve the above required extra cost, then think as future investation, brand image, customer satisfaction, and hotel's rating.
(+) The room space especially in family room
(+) Instagramable hotel spots
With the two plus points, 1 give you 2 stars in my review.