Rumah Sakit Ibu dan Anak Al Islam

5 asep rachmat - 4 years ago

Nice place

4 Salimah I - 4 months ago

(Translated by Google) About 2 months ago, I came to this hospital for the first time for an obstetric check, initially at another hospital but for one reason or another I finally moved and tried to come here because it is 'Islamic' and indeed there are some acquaintances who work and have been to IBI Hospital too, but first The next time I was there I got a pretty bad impression for the service. I registered to check the womb via online, when I arrived I got a queue number then went up to the obstetrics check-up, there was a nurse on duty and pregnant women were checked for blood pressure, weight, etc. and then told to wait, until there the process went smoothly.

The waiting time turned out to be a very long time for the doctor, it was really long, I waited for like 4 hours, it turned out that after being asked by the nurse who was on duty at the registration (where the blood pressure was checked earlier) he said the doctor was taking action, so I don't want to have to wait until the procedure is complete, I understand that that, but what I love is the service of nurses who are NOT professional. Nurses should give information to all waiting patients if the doctor is taking action and must wait, don't wait for the patient to ask first, I as a new patient don't know what the usual condition is, I think the doctor has arrived and I waited a long time, at that time lunch, I'm also hungry, but I'm afraid to buy food for fear of missing the queue, but if I knew the doctor hadn't come I would have taken the time to buy food first.

Then the second one, the conditions were HOT there, because the waiting room was on the second floor and there was immediately a large glass and daytime conditions, plus pregnant women must be easily overheated, and I checked there was one fan but it wasn't turned on, so I understand, maybe broken, I thought, but what annoyed me was when I saw that there was another fan in the nurse's guard room and the fan was turned on, what annoyed me was that the fan was only directed to where the nurses were sitting, even though there were a lot of pregnant women very hot and hot but the NURSES who are supposed to be empathetic to the patient are even selfish using their own fan, even though they also turn on the fan, which means they are aware that it was very hot at that time, but it's selfish that the fan is only directed at them, even though it's a type of fan. which can be adjusted so that it can rotate in all directions, at least the place where pregnant women are waiting even gets a little wind, or if the other fan is on, it should be Yes, the nurse takes the initiative to turn it on, don't wait for the patient to ask to be turned on. NURSES are very UNEMPATHY. they are comfortable sitting on a fan while pregnant women are hot plus waiting for doctors for hours and not being given any info. ALREADY WAITING FOR HOT ALSO. At first I was used to it because I was the kind of person who was indifferent, it was my husband who was annoyed at that time, then when I think about it right, I was annoyed too.

The good thing is the service from the PHARMACEUTICAL OFFICERS where when I give a prescription, they give me information about the drug and the price, so they don't just play around with the medicine pack and tell them to pay for it. That's very good because sometimes we can buy some medicines outside and some are quite expensive, given the information we can consider whether to be redeemed then or later.

So, the point is that NURSES should be more empathetic. Oh, one more thing, my suggestion is to try a little capital to buy an envelope for the ultrasound photo container, only in this hospital the ultrasound results are just given without an envelope, in other places I've visited at least the ultrasound results are put in an envelope so that not dirty. That's it. Thanks.

(Original)
Sekitar 2 bulan lalu pertama kalinya dtg RS ini utk periksa kandungan, awalnya di RS lain tp karena satu dan lain hal akhirnya pindah dan coba dtg ke sini karena 'islami' dan memang ada bbrp kenalan yg kerja dan pernah ke rs ibi jg, tp pertama kali kesana saya lgsg dpt kesan yg cukup buruk utk pelayanannya. Saya daftar utk periksa kandungan via online, pas dtg dpt no antrian kemudian naik ke tempat periksa kandungan, ada perawat yg jaga dan ibu hamil diperiksa tensi, bb, dll lalu disuruh tunggu, sampe situ proses lancar.

Waktu tunggu ternyata dokternya lama sekali, benar2 lama, saya menunggu kayanya 4 jam, ternyata setelah ditanya ke perawat yg jaga di tempat pendaftaran (tempat periksa tensi tadi) katanya dokter ada tindakan jd mau gak mau emg harus tunggu sampai tindakan selesai, saya maklum dgn itu, tp yg saya sayangkan adalah pelayanan perawat yang TIDAK profesional. Harusnya perawat memberi info pada seluruh pasien yg sedang menunggu kalau dokter sedang ada tindakan dan harus menunggu, jgn nunggu pasien nanya dulu, saya sebagai pasien baru tidak tau kondisi biasanya spt apa, saya kira dokter sudah dtg dan saya menunggu lama sekali, saat itu jam makan siang, saya juga kelaparan, tapi saya takut membeli makan karena takut antrian terlewat, pdhl kalau tau dokter blm dtg saya akan menyempatkan beli makan lbh dulu.

Lalu yang keDUA, di situ kondisi PANAS sekali, karena ruang tunggu itu di lantai dua dan langsung ada kaca besar dan kondisi siang hari, ditambah ibu hamil pasti mudah kepanasan, dan saya cek ada satu kipas angin namun tidak dinyalakan, yasudah saya maklum, mungkin rusak, pikir saya, tapi yg bikin KESAL adalah ketika saya lihat ternyata ada lg satu kipas angin di tempat jaga perawat dan kipas anginnya dinyalakan, yg bikin KESAL adalah, kipas angin hanya diarahkan ke tmpt para perawat duduk saja, padahal ini pasien ibu hamil byk sekali dan kepanasan tapi para PERAWAT yg harusnya empati pada pasien malah EGOIS pake kipas angin sendiri, padahal kan mereka juga dgn menyalakan kipas artinya mereka sadar kondisi panas sekali saat itu, tapi egois sekali kipas angin hanya diarahkan ke arah mereka saja pdhl itu jenis kipas angin yang bisa diatur agar bisa memutar segala arah, paling tidak tempat ibu hamil menunggu pun kebagian angin walau sedikit, atau jika kipas angin satunya tadi nyala harusnya perawat inisiatif utk menyalakan, jgn nunggu pasien minta dinyalakan. PERAWAT sangat TIDAK BEREMPATI. mereka nyaman saja duduk pakai kipas angin sementara para ibu hamil kepanasan ditambah menunggu dokter berjam berjam dan tidak diberi info apa2. SUDAH NUNGGU LAMA KEPANASAN PULA. Awalnya saya biasa aja karena emang tipe yg cuek, yg kesal justru suami saya saat itu, lalu ketika dipikir2 benar ya, kesal juga.

Yang BAGUS itu pelayanan dari PETUGAS FARMASI nya dimana saat saya kasih resep obat mereka kasih info dulu ttg obat dan harganya jadi gak asal main bungkus obat dan suruh bayar saja. Itu bagus sekali karena kadang beberapa obat bisa kita beli di luar dan juga ada yg cukup mahal, dgn diberi info kita jadi bisa pertimbangkan apakah akan ditebus saat itu atau nanti saja.

Sekian, intinya PERAWAT harus lebih empati. Ohiya satu lagi, saran saya coba modal sedikit saja utk beli AMPLOP utk wadah foto hasil usg, cuma di rumah sakit ini saja hasil usg hanya diberikan begitu saja tanpa amplop, di tempat lain yg pernah saya kunjungi paling tidak hasil usg dimasukan ke dalam amplop agar tidak kotor. Sekian. Terimakasih.

1 Cindy Cinthya - 2 months ago

(Translated by Google) I was traumatized by the services and procedures at this hospital, I continued to receive induction infusions more than 3 times and also 13 flasks of uterine softener infusion (I was required by the doctor to continue to buy uterine softener continuously 1 flask for 75 thousand, he said to help with delivery, and only a doctor trsbt who sells the softener) until I can't stand the pain until I have a fever. 4 days I was treated there, the opening did not increase but there was no action at all, my husband and I asked for a caesarean section but the doctor and nurse kept holding on and asked that the patient could have a normal delivery and they also mentioned that if I did a caesarean, it would not necessarily be that day Because the anesthesiologist wasn't there, he had to wait. While there I never had an ultrasound, to check the amniotic fluid and the condition of the baby they only used litmus paper and a heart rate check. Until finally my son's heartbeat was weak and I couldn't stand the pain, the pain was very, very excruciating, finally I was referred to RS Al Islam Soetta for a caesarean. But it turned out that my child was not saved, on the way my son's heartbeat was gone and when I arrived at RS Al Islam Soetta my son was declared dead. I am disappointed with the handling of Dr. Delleu because there was no direct explanation of the cause of my child's death until I finished the operation even until I went home, I really lacked sympathy and empathy

(Original)
Saya trauma dengan pelayanan dan tindakan di RS ini, saya terus mendapat infus induksi lebih dari 3 kali dan jg infus pelunak rahim sebanyak 13 labu (saya diharuskan dokter untuk trs membeli pelunak rahim trs menerus 1 labu 75rb, katanya untuk membantu lahiran, dan hanya dokter trsbt yg menjual pelunak tsbt) sampai saya tidak kuat menahan rasa sakit hingga demam. 4 hari saya dirawat di sana, pembukaan tidak bertambah tetapi tidak ada tindakan sama sekali, saya dan suami meminta untuk tindakan caesar tp dokter dan perawat trs menahan dan meminta agar pasien bisa lahiran normal dan mereka jg menyebutkan apabila saya melakukan caesar blm tentu hari itu bisa karna dokter anastesinya tidak ada ditempat jd harus mau menunggu. Selama disana pun saya tidak pernah usg, untuk cek air ketuban dan kondisi bayi mereka hanya menggunakan kertas lakmus dan alat cek detak jantung saja. Sampai akhirnya detak jantung anak saya lemah dan saya sudah tidak kuat menahan rasa sakit yg amat sangat sakit luar biasa akhirnya saya dirujuk ke rs al islam soetta untuk tindakan caesar. Tp ternyata anak saya tidak terselamatkan, dalam perjalanan detak jantung anak saya sudah tidak ada dan saat sampai rs al islam soetta anak saya dinyatakan meninggal. Saya kecewa dengan penanganan dokter delleu karna tidak ada penjelasan langsung penyebab anak saya meninggal sampai saya selesai operasi bahkan sampai saya pulang kerumah, benar2 kurang bersimpati dan empati

1 Arpani Ardiansyah - 2 months ago

(Translated by Google) It's good if doctors have principles for normal delivery, but they must also look at the condition of the patient and the baby in the womb, if it's not possible, especially if the opening is not progressing, even the amniotic fluid is exhausted, the patient should be given immediate action instead of continuously being induced. Don't force the patient to have a normal delivery, especially when the condition is no longer possible, don't wait for the patient and the baby in the womb to drop before taking sc.

(Original)
Bagus jika dokter punya prinsip untuk lahiran normal, tapi harus lihat juga kondisi pasien dan bayi dalam kandungan, jika memang tidak memungkinkan apalagi bukaan tidak maju-maju bahkan ketuban sudah habis harusnya cepat kasih tindakan bukan malah terus-menerus pasien dikasih induksi. Jangan paksa pasien untuk lahiran normal apalagi kondisi sudah tidak memungkinkan, jangan menunggu pasien dan bayi dalam kandungan ngedrop baru ambil tindakan sc.

5 Fauziah Maulani - 3 months ago

(Translated by Google) Came here for the MCU (blood, urine, X-ray, ECG) because I wanted to be close. There is no queue at all, so the results are super fast, no more than 3 hours, even the results come out right away. All the staff are friendly and nice, there's no such thing as a jutek, but they are warmly welcomed, the price is also affordable compared to the labs. Here not only for giving birth, there are general practitioners, dentists, and internal medicine too. Recommend for those who are anti-queuing and complicated like me hehe.

(Original)
Kesini buat mcu (darah, urin, rontgen, ekg) karena pengen deket. Gaada antrian sama sekali jd super cepet hasil pun cepet ga lebih dr 3 jam, bahkan langsung keluar hasil. Semua petugasnya ramah2 dan baik2 ngga ada yg namanya jutek tp disambut hangat, harga juga terjangkau dibanding di lab2. Disini ga cuma buat bersalin, ada dokter umum, gigi, penyakit dalem jugaa. Recommend buat yg anti ngantri2 dan ribet kaya saya hehe.

5 Jack Suryana - 3 weeks ago

(Translated by Google) Alhamdulillah waiters from the emergency room, registration to hospitalization is very satisfying..thank you to the doctors and nurses who have served and cared for my child for 6 days so disciplined and very friendly the best???? keep it up..and hopefully the medical staff are always healthy, amen.. ..

(Original)
Alhamdulillah pelayan dari IGD,Pendaftaran sampai Rawat inap sangat memuaskan..terima kasih buat para dokter dan suster yang sdh melayani dan merawat anak sy selama 6 hari begitu disiplin dan sangat Ramah the best????pertahankan..dan semoga para medis sehat selalu aamiin....

1 sofie aulia - 3 months ago

(Translated by Google) I'm so annoyed, I pay almost half a million, but the service is not friendly, the doctor is really rude, it makes it uncomfortable to ask other things, and until now I haven't been told what I'm sick, I pay a lot but how come the patient doesn't know he's sick what. doctor obygn name doctor rissa

(Original)
sebel bgt, bayar mahal hampir setengah juta tp pelayanan gk ramah, dokternya jutek bgt, bikin ga enak kalau mau nanya2 hal lain, dan sampe skrg saya gak dikasih tau saya sakit apa, bayar mahal tp kok bisa sih pasien nya aja sampai gatau dia sakit apa. dokter obygn namanya dokter rissa