1 Rizal Wahyudi Al-amin - 2 years ago
(Translated by Google) If I could give 0 stars, I would give 0. Unfortunately Google only facilitates giving at least 1 stars. In this village the service is very poor. I asked for a statement that I was not married and not yet working. When I was making the letter, the employee here asked, "do I have a seal?" I answered, "no." I did see in the letter that it said "Stamp duty 6000", but what I questioned was why the employee here asked me to pay an amount of Rp.10,000.00 on the pretext that it was for a stamp fee which oddly enough I was not asked to sign the stamped letter and I did not see the employee affixed the seal to the letter. Even more strangely, the employee asked me not to enter the service room and asked me to pay this amount near the motorbike parking lot. I hope the Bandung City Government can investigate this matter.
(Original)
Kalau saya bisa memberi bintang 0, akan saya beri 0. Sayangnya Google hanya memfasilitasi pemberian bintang minimal 1. Di kelurahan ini pelayanannya sangat jelek sekali. Saya meminta pembuatan surat pernyataan belum menikah dan belum bekerja, saat pembuatan surat tersebut pegawai di sini menanyakan, "apakah saya bawa meterai?", saya jawab, "tidak." Saya memang melihat di suratnya terdapat tulisan "Materai 6000", namun yang saya pertanyakan adalah mengapa pegawai di sini meminta saya membayar sejumlah Rp10.000,00 dengan dalih untuk biaya meterai yang anehnya saya tidak diminta untuk menandatangani surat bermeterai tersebut serta saya tidak melihat pegawai tersebut menempelkan meterai di suratnya. Lebih anehnya lagi, pegawainya meminta saya tidak masuk ke dalam ruangan pelayanan dan meminta saya membayar sejumlah uang tersebut di dekat parkiran motor. Saya harap Pemerintah Kota Bandung dapat mengusut masalah ini.
