2
Nabil Alifadio -
4 months ago
Booked this hotel via Traveloka and everything went smooth at first. Checkin was swift, and the receptionist lady was very bright and friendly. A very strategically located hotel, which quite famous on social media (especially Tiktok).
I entered the room, and that's when all my expectations hit rock bottom. Here's why :
1. The balcony was very dirty, it's like they haven't even clean it at all before I got in. I'm sorry, but it's the saddest looking hotel balcony I've ever seen.
2. The bed was okay. Well, not the worst but I've seen many better beds before. They provided bolster (guling), which was filthy with unknown stains. Yuck.
3. Bathroom amenities were okay, towels were old and definitely need replacement.
4. The room is not soundproof at all. I could clearly hear noises from the hallway and room next to me (since my room had a connecting door).
5. AC took forever to set the room temperature. And it got pretty hot in the afternoon if you open the curtain.
6. The room lighting sucks. Maybe they were trying to make a romantic/aesthetic dimmed room settings with warm lighting. But it gets very dark in the night.
7. And last but definitely not least, the wifi sucks.
Breakfast was okay-ish, but it couldn't make amends to my disappointment of the room condition.
Dear Management,
You only got two stars for the great experience provided by your bright receptionist lady. If not because of her, I'd rate my experience as one star.
Sorry, I will not come back and/or recommend this place to my relatives.