5
Rizky Cahya Amellin -
2 months ago
The best hotel for the location and service for the time being in Lampung.
- The hotel is located side by side with Boemi Kedaton Mall. The hotel even has a special connecting access to the mall on the third floor so that it is easier for us when we need to go to the mall. Thus, it is very convenient for us.
- The rooms are spacious, the size of the bed is big that you can accommodate 2 adults and a kid on the single bed.
- The rooms are clean, well lit, and well maintaned.And not to forget that this is the most soundproof hotel I have found so far. It's nice to not hearing someone from beside your room or upstairs talking, opening the doors or walking around the room.
- The amenities are complete. There are two complimentary bottles of mineral water, safe deposit box, refrigerator, hair dryer, 2 hand towels, 2 face towels, 2 bath towels, room slippers, coffee maker, and also hand sanitizer. Good job on supporting the health protocol during the pandemic!
- There are also swimming pools and gym. My kids really like the swimming pools. There are also a lot of pools chairs with umbrella besides the pools.
- The menu variety for the breakfast is quite diverse. I like how they serve some menu specially manned by their Fu0026B staff so that they can control the flow and quantity of the items. This service is better to control the quality and quantity of the menu items so that there will be no menu that is out of stocks.
- The services are superb. From the process of checking in and out that are super quick and how the FO staff accommodated my request to check the rooms first before checking in and also when we had difficulty to open the hotel door access from the mall. They always respond quickly and efficiently. Please keep up the good work!
The only downside to our stay is that we got connecting rooms on the smoking floor. Although the Housekeeping staff did a wonderful job in treating the rooms so that there is no scent of smoke in our connecting rooms, sometimes when there are guests smoking in the other rooms, we could still smell the cigarette smoke coming from the air vent. However, the Front Officer did explain the situation very well that it is not an issue for us.
All in all, this hotel is very recommended for staycation with your family or to have a business meeting as it is still near the city center.