5
Celine Sutanto -
3 months ago
(Translated by Google) My new favorite AYCE place in Balikpapan.
The quality of the meat from belly to wagyu is all good and fresh. Not random. The slicing is not too thin. Even the sausages are delicious and taste like meat, there is a sausage variant that is filled with cheese, really delicious. Lettuce is also good and fresh. Mozzarella is delicious and not stingy to give it ❤️
If there is something that can be improved it seems from the staff side. The staff is not fast. During the first visit, there was a staff who actually played Mobile Legend behind the cashier (the sound of the game was heard ????). Then the other staff just sat quietly on the cashier's chair. No one is on standby. So dirty plates that need to be removed pile up on the table, even though the table is quite small And to call the staff, you have to stand up and go to the cashier.
But on the next visits it's safe, really. There is one staff who is alert, agile and very knowledgeable about Social Grill products when asked questions. That is guys who wear glasses The service is always good and deserves a reward wkwkwk..
From a management perspective, it's cool too. Honestly, I was quite surprised when I read the Google Reviews, the Social Grill really replied to the comments one by one very properly. Even the duration of AYCE which was originally 90 minutes was increased to 120 minutes thanks to a comment from 1 customer The best thing is
And it would be better if they provide more drink options. But apart from that, everything was very good. Wish you continued success and growing, Social Grill! ❤️
(Original)
My new favourite AYCE place in Balikpapan.
Kualitas daging dari belly sampai wagyu semuanya bagus dan fresh. Ga sembarangan. Slicing nya pas ga tipis. Bahkan sosisnya pun enak dan berasa dagingnya, ada varian sosis yg isi keju, enak banget. Selada juga bagus dan fresh. Mozarella enak dan ga pelit ngasihnya ❤️
Jika ada yg bisa diperbaiki sepertinya dari sisi staff. Staffnya kurang sigap. Saat kunjungan pertama, ada staff yang malah main Mobile Legend dibelakang kasir (suara gamenya terdengar ????). Lalu staff lainnya pun hanya diam duduk di kursi kasir. Tidak ada yg standby. Jadinya plate yg kotor dan butuh diangkat, menumpuk di atas meja, padahal mejanya cukup kecil ???? Dan untuk manggil staff pun jadi harus berdiri dan nyamper ke kasir.
Tapi di kunjungan2 berikutnya sudah aman, kok. Ada satu staff yg sigap, gesit dan sangat paham dengan produk Social Grill saat ditanya2. Yaitu mas2 yg pakai kacamata ???? Pelayanannya selalu bagus dan patut diberi reward ⭐ wkwk..
Dari sisi manajemen juga keren, sih. Jujur cukup kaget pas baca2 Google Reviewnya, pihak Social Grill benar2 membalas komen satu persatu dengan sangat proper. Bahkan durasi AYCE yang awalnya 90 menit ditingkatkan menjadi 120 menit berkat komen dari 1 orang customer ???? Terbaik pokoknya
And it would be better if they provide more drink options. Tapi diluar itu, semuanya sudah sangat baik. Semoga sukses terus dan semakin berkembang, Social Grill! ❤️