ACE HARDWARE - CENTRAL PARK KUTA

5 Wilhelm Wirjokusumo - 11 months ago

Omg, this is place with a lot of fun to the fullest! You could find any various things you need while you are hanging around browsing this 3 well designed floors. Their service is nice with Balinese hospitality. Love it!

5 Gerry Whelan (personal) - 4 months ago

Fabulous store.
I needed some precision measuring tools for a task that unexpectedly popped up and I thought I'd struggle to find them. Ace had everything I needed in-store.
For the Aussies, it's a bit like Bunnings, but for what I needed, it's even better.

5 Charley Brookfield - 4 months ago

I've shot many many times at Ace hardware and I found the staff to be very, very helpful. In fact, I think there's been a change in the service standard because now whenever I go there and enter a one of the employees always accompanies me and helps me find what I'm looking for and often will load it into the cart for me and then bring it to the cashier. I enjoy the clean environment and friendly cooperative staff and of course will shop there many more times because they have such a wide range of home items to select from.

1 Tammy Johnson - 5 days ago

Every ACE Hardware store I've been in has had great customer service except for this one. We were ignored by the 10 "greeters" who work there who were just visiting amongst themselves. Looked around for a bit for what we came in for but couldn't find it. Finally found a group of 3 staff having a chat u0026 asked if they had what we wanted. One literally said "upstairs" and shooed me away with his hand. Ummm...it's 3 floors so that doesn't help much. Asked if it was on level 2 or 3...he said 2 and turned away again. Go up to level 2 u0026 get ignored by staff there. Look around, can't find, track down staff, they say level 3. Go up to level 3 u0026 still can't find. Finally approached by a staff who asks what we are looking for. He wasn't sure so checked with another staff member u0026 then informed me that they don't carry what we had come in for. Ugh! Considering the fact that almost all of the staff had the same attitude I would assume that whoever is training them has let them.get away with thinking this behavior is acceptable. Absolute horrible customer service u0026 I'll drive a bit farther to go to one of the good locations from now on.

5 Linz Earth - 3 weeks ago

They stock a wide range of hardware and seasonal decorations. Multiple levels cool air-conditioned friendly shopping experience.

3 W NKS - a month ago

The staff can be very intrusive, there are few senior staff that know how to address their customers and I appreciated very much! The most new staff really needs to go back to train that being friendly isn’t just about greetings is more than that

5 Jack MacCalder - a week ago

AWESOME STORE. 1 stop shopping for most needs. Staff is very helpful and courteous, eager to please